Privacy Policy

Effective Date: January 29, 2024

1. Introduction

TigerSwap values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform.

2. Information We Collect

Account Information: Name, Princeton (.edu) email, profile picture, and class year.
Listings: Item images, descriptions, categories, and pricing.
Messages: Content sent through our in-app messaging system.
Device Data: IP address, device model, operating system, and crash logs.
Usage Analytics: Interactions within the app (e.g., items viewed, bids placed).
Advertising IDs: Collected by third parties such as Google AdMob for ad personalization.

3. How We Use Your Information

To operate and maintain the TigerSwap marketplace.
To verify Princeton student status.
To facilitate user-to-user messaging and transactions.
To send transaction updates, notifications, and alerts.
To personalize and deliver ads using Google AdMob.
To analyze app performance and improve features.

4. Advertising and Third-Party Services

We use Google AdMob to serve ads. AdMob may collect and use data such as your device’s advertising identifier (e.g., IDFA or AAID), IP address, and general location to personalize ad content.

You can learn more and opt out of personalized advertising by visiting: https://support.google.com/ads/answer/2662922

5. How We Share Your Information

We do not sell or rent your data. We may share information:

With other users for the purpose of coordinating a confirmed purchase or pickup.
With service providers (e.g., Firebase, analytics tools) who help us run the app.
With law enforcement or legal authorities if required by applicable law.

6. Data Retention

We retain user data only as long as necessary to operate TigerSwap and fulfill legal obligations. You may request data deletion by contacting us via the email below.

7. Security Measures

We use reasonable technical and administrative measures to protect your data. However, no system can be guaranteed to be completely secure. Always be cautious when sharing personal information with other users.

8. Your Rights and Choices

Access & Update: Edit your information through the app profile settings.
Account Deletion: Request account deletion by contacting support.
Ad Preferences: Adjust device ad tracking settings to limit personalized ads.
Notifications: Change notification preferences in your device or app settings.

9. Children’s Privacy

TigerSwap is intended only for Princeton University students age 18 or older. We do not knowingly collect personal information from individuals under 18.

10. Updates to This Policy

We may update this Privacy Policy periodically. If material changes are made, we will notify users through the app or email. Continued use after such changes constitutes acceptance.

11. Contact Us

For questions about this Privacy Policy or your personal data, please email us at contact@hellotigerswap.com.