Privacy Policy
Effective Date: January 29, 2024
1. Introduction
TigerSwap values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform.
2. Information We Collect
- Account Information: Name, university (.edu) email, profile picture, and class year.
- Listings: Item images, descriptions, categories, and pricing.
- Messages: Content sent through our in-app messaging system.
- Device Data: IP address, device model, operating system, and crash logs.
- Usage Analytics: Interactions within the app (e.g., items viewed, bids placed).
3. How We Use Your Information
We collect and use your information solely for the purpose of providing and maintaining TigerSwap's core functionality. This includes:
- Operating and maintaining the TigerSwap marketplace.
- Verifying university student status.
- Facilitating user-to-user messaging and transactions.
- Sending transaction updates, notifications, and alerts.
- Analyzing app performance and improving features.
We do not use your data for any purposes beyond what is necessary for the app's functionality.
4. How We Share Your Information
We do not sell or rent your data. We may share information:
- With other users for the purpose of coordinating a confirmed purchase or pickup.
- With service providers (e.g., Firebase, analytics tools) who help us run the app.
- With law enforcement or legal authorities if required by applicable law.
5. Data Retention
We retain user data only as long as necessary to operate TigerSwap and fulfill legal obligations. You may request data deletion by contacting us via the email below.
6. Security Measures
We use reasonable technical and administrative measures to protect your data. However, no system can be guaranteed to be completely secure. Always be cautious when sharing personal information with other users.
7. Your Rights and Choices
- Access & Update: Edit your information through the app profile settings.
- Account Deletion: Request account deletion by contacting support.
- Notifications: Change notification preferences in your device or app settings.
8. Children's Privacy
TigerSwap is intended only for university students age 18 or older. We do not knowingly collect personal information from individuals under 18.
9. Updates to This Policy
We may update this Privacy Policy periodically. If material changes are made, we will notify users through the app or email. Continued use after such changes constitutes acceptance.
10. Contact Us
For questions about this Privacy Policy or your personal data, please email us at contact@hellotigerswap.com.